Terms & Conditions
Welcome to AMK CCTV. By purchasing our products or using our services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.
General
- These Terms & Conditions apply to all sales, deliveries, installations, and services provided by AMK CCTV .
- By placing an order with us, you agree to be bound by these terms.
- We reserve the right to update or modify these terms at any time, with changes posted on our website.
Orders & Payments
- All orders must be confirmed with full or partial payment as agreed.
- Accepted payment methods include [Bank Transfer, Credit/Debit Card, Cash, etc.].
- Prices are subject to change without prior notice, but confirmed orders will not be affected.
- Any outstanding balance must be cleared before installation or final delivery.
Delivery & Installation
- Delivery timelines will be communicated upon order confirmation and may vary based on stock and location.
- Installation is carried out by our trained technicians, following the agreed schedule.
- Standard installation covers basic setup; additional work (e.g., concealed wiring, extra cabling, drilling, or network configuration) may incur extra charges.
- Customers must provide safe and secure access to the installation site.
Warranty & Repairs
- All products come with a standard manufacturer’s warranty of [X years].
- Warranty covers manufacturing defects but does not cover damages caused by misuse, accidents, power surges, or unauthorized repairs.
- Repairs outside warranty coverage may incur service charges.
Returns, Refunds & Replacements
- Returns and replacements are subject to our Refunds & Replacements Policy.
- Installed or customized items are non-refundable unless proven faulty.
- Refunds (if applicable) will be processed within 7–10 business days after approval.
Customer Responsibilities
- Customers are responsible for ensuring their property is suitable and safe for installation.
- Customers must maintain their CCTV systems in compliance with local privacy and data protection laws.
- [Your CCTV Company Name] is not responsible for any misuse of CCTV equipment by the customer.
Limitation of Liability
- While we take every step to ensure the reliability of our products and services, we are not liable for:
- Loss or damage caused by third-party interference or misuse of equipment.
- Power failures, internet downtime, or other external factors affecting CCTV performance.
- Security breaches resulting from customer negligence (e.g., weak passwords, lack of system updates).
Confidentiality & Privacy
- Customer information is handled in accordance with our Privacy Policy.
- CCTV footage remains the sole property of the customer; we will only access it with explicit permission.
Service & Support
- Technical support is available via [Phone/Email/Support Portal].
- On-site visits outside warranty coverage may be chargeable.
Governing Law
- These Terms & Conditions are governed by the laws of [Your Country/Region].
- Any disputes shall be settled under the jurisdiction of the courts in [City/Region].
